The experience of the post-Soviet countries shows that civil society (CS) plays an important role in democratisation and institutional (governance) reforms, which are central to the EU agenda in its relations with the Eastern Partnership countries. However, the effectiveness of EU support has been limited so far by factors such as the incoherence of EU policy which can be seen in the insufficient coordination of assistance activities carried out by EU institutions and the Member States as well as bureaucratic obstacles, making it difficult for social partners from the recipient countries to use the support.